Privacy Policy
Last updated: [Month Day, Year]
Rock N Tiara Kids Spa (“Rock N Tiara,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a reservation request, purchase a party deposit, complete a waiver or invitation consent form, or contact us.
Who We Are
Our primary website address is: https://rockntiara.com. We may also use: https://rockntiarakidsspa.com.
Rock N Tiara Kids Spa is located at 9875 W Sample Rd, Coral Springs, FL 33065.
Information We Collect
We may collect information you provide directly, including:
- Parent or guardian name, email address, and phone number.
- Billing details for deposit checkout.
- Birthday child name, age, birthday, party date, party time, package, add-ons, and planning notes.
- Invited child name, invited child birthday, invited child age, parent or guardian name, parent or guardian email, and consent status.
- Waiver and consent information, including acceptance checkbox, signature information when required, IP address, browser/user agent, and submission timestamp.
- Messages sent through contact forms or email.
Technical Information
We may collect technical information such as IP address, browser type, device information, pages visited, and cookies used by WordPress, WooCommerce, security tools, analytics tools, or embedded content.
Children’s Information
Our services are intended to be booked and managed by parents, legal guardians, or authorized adults. We do not knowingly ask children to submit personal information directly through the website.
Information about children, such as names, ages, birthdays, party attendance, and waiver or consent status, is collected from parents, guardians, hosts, or authorized adults for event planning, safety, guest management, waiver records, and customer relationship purposes.
Parents or guardians may contact us to request access, correction, or deletion of child-related information, subject to records we may need to keep for legal, safety, administrative, accounting, or dispute-resolution purposes.
How We Use Information
- Process party deposit orders through WooCommerce.
- Manage reservation requests and party details.
- Confirm availability and event logistics.
- Send reservation, invitation, waiver, and follow-up emails.
- Track guest invitation acceptance and waiver/consent completion.
- Prepare for party attendance, safety, allergies, accessibility needs, and guest planning.
- Maintain internal customer and event history.
- Improve our website, services, and customer experience.
- Respond to questions or support requests.
- Meet legal, accounting, tax, safety, and operational obligations.
Waivers and Invitation Consent
Host waivers and guest invitation consent records may include parent/guardian details, child details, acceptance status, signature information when required, IP address, browser/user agent, submission timestamp, and PDF records.
Guest invitation consent may be completed through a simplified acceptance process. Full waiver terms may be displayed on our Terms & Conditions page.
Payments and WooCommerce
We use WooCommerce to manage checkout and deposit orders. When you place an order, WooCommerce may store billing details, order details, payment method information, and transaction-related metadata.
Payment information may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our website.
Emails
We may send transactional emails related to reservations, deposits, payment review, invitations, waivers, consent forms, and event follow-up.
We may also maintain internal email logs showing recipient, email type, delivery attempt status, timestamp, and related reservation or guest record.
Cookies
Our website may use cookies for:
- WordPress login and session functionality.
- WooCommerce cart, checkout, and order functionality.
- Security and spam protection.
- Analytics or performance tools, if enabled.
- Remembering user preferences.
You may disable cookies in your browser, but some website features may not work correctly.
Embedded Content and Third-Party Services
Pages on this website may include embedded content or links from third-party websites, such as maps, videos, social media, payment processors, analytics providers, email providers, or booking-related tools.
Third-party services may collect information according to their own privacy policies.
Who We Share Information With
We may share information only as needed with:
- Website hosting providers.
- WooCommerce and payment processors.
- Email/SMTP providers.
- Website security, backup, or maintenance providers.
- Staff or contractors assisting with party operations.
- Legal, accounting, compliance, or safety advisors when necessary.
- Government, legal, or regulatory authorities if required by law.
We do not sell personal information.
How Long We Retain Information
We retain information for as long as reasonably necessary for reservation management, customer service, legal records, accounting, tax obligations, safety records, waiver/consent records, dispute resolution, and business operations.
WooCommerce order data, waiver PDFs, reservation records, and guest consent records may be retained for administrative and legal purposes unless deletion is appropriate and permitted.
Your Rights and Choices
You may contact us to request:
- Access to personal information we hold about you or your child.
- Correction of inaccurate information.
- Deletion of information, where legally and operationally permitted.
- A copy of relevant personal data.
- Questions about how your information is used.
We may need to verify your identity before completing a request.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, email system, or online service can guarantee absolute security.