Terms & Conditions

Terms & Conditions

Last updated: [Month Day, Year]

These Terms & Conditions explain how Rock N Tiara Kids Spa manages reservation requests, deposits, availability, guest invitations, waivers, payments, event services, and customer responsibilities. By using our website, submitting a reservation request, paying a deposit, completing a waiver or invitation consent form, or attending an event, you agree to these terms.

Who We Are

Rock N Tiara Kids Spa provides kids spa-style celebrations, birthday parties, selected services, and related event experiences. Our primary website is https://rockntiara.com. We may also use https://rockntiarakidsspa.com.

Rock N Tiara Kids Spa is located at 9875 W Sample Rd, Coral Springs, FL 33065.

Reservation Requests

Submitting a party request through Book Now or checkout starts a reservation review process. A reservation request is not a final confirmed event until Rock N Tiara reviews availability, payment status, event details, package details, guest count, and any special requests.

The date and time selected online are requested preferences. Rock N Tiara must confirm the final event date and time before the event is considered fully scheduled.

Rock N Tiara may contact the host to clarify party details, add-ons, guest count, timing, safety needs, allergies, accessibility needs, payment details, or operational requirements.

Availability and Temporary Holds

Requested party dates and start times may be placed on a temporary hold while Rock N Tiara reviews the request and payment status. Temporary holds may expire if payment is not completed, payment is not verified, or the reservation is not finalized.

  • Temporary holds are intended to protect the requested slot during review.
  • Active holds may block other customers from selecting the same operational window.
  • Confirmed reservations block the event time plus operational setup and cleanup time.
  • Manual blackout windows may be added by Rock N Tiara for private events, staffing, holidays, maintenance, or other operational needs.

Rock N Tiara reserves the right to adjust, decline, or reschedule a requested time if availability, staffing, package duration, cleanup time, safety, or operational needs require it.

Deposits, Payments, and Final Balance

Party reservations use a USD 200 reservation deposit unless Rock N Tiara states otherwise in writing. The deposit starts the reservation process and is applied toward the event.

The USD 200 reservation deposit is non-refundable. Paying the deposit does not automatically confirm final availability until Rock N Tiara completes the reservation review.

The estimated celebration total shown online may not be the final balance. Final pricing may change based on guest count, add-ons, custom requests, service adjustments, taxes, fees, discounts, staffing, or items that require manual confirmation.

Any remaining balance, payment timing, accepted payment methods, taxes, gratuity, convenience fees, or add-on charges may be confirmed separately by Rock N Tiara.

Changes, Rescheduling, and Cancellations

If the host needs to change guest count, date, time, package, add-ons, or event details, the host should contact Rock N Tiara as soon as possible. Changes are subject to availability, staffing, package rules, preparation needs, and any additional costs.

Deposits are non-refundable. When possible and approved by Rock N Tiara, a reservation may be rescheduled or credited toward another available date, but rescheduling is not guaranteed and may depend on notice, availability, package type, staffing, and event preparation already completed.

Rock N Tiara may decline, cancel, place on hold, or reschedule a reservation if payment is not verified, required event details are incomplete, waivers or invitation consents are missing, safety concerns exist, or the event cannot be performed under appropriate operational conditions.

Event Services and Participation

Rock N Tiara provides children party and spa-style entertainment services. Activities, products, decorations, crafts, add-ons, food items, treats, costumes, robes, and party elements may vary by package, availability, season, guest count, age, event needs, staffing, and safety considerations.

Services are designed as age-appropriate entertainment and celebration experiences. They are not medical, therapeutic, or clinical services. Hosts and attending adults remain responsible for disclosing allergies, sensitivities, medical conditions, accessibility needs, behavioral needs, dietary restrictions, or other information that may affect safe participation.

Rock N Tiara may substitute, adjust, pause, or remove an activity if needed for safety, availability, staffing, child comfort, facility conditions, guest conduct, or operational reasons.

Guest Conduct and Safety

Guests and attending adults must follow Rock N Tiara staff instructions and venue rules. Unsafe, disruptive, destructive, aggressive, or inappropriate behavior may result in a paused activity, removal from an activity, limitation of participation, or other action needed to protect children, guests, staff, property, and the venue.

The host may be responsible for damage, loss, cleanup needs, missing property, or additional costs caused by guests, accompanying adults, omitted information, unsafe behavior, or failure to follow instructions.

Photos, Videos, and Marketing

Rock N Tiara may take photos or videos for internal event records, customer service, social media, website, print, advertising, or promotional use unless the host requests otherwise in writing before the event. Rock N Tiara respects client privacy and will consider reasonable opt-out requests.

Guests and families may take personal photos when appropriate, but must respect the privacy and comfort of other families, guests, staff, and children.

Website Use

Website content, package descriptions, prices, availability previews, images, and service details may change without notice. Rock N Tiara makes reasonable efforts to keep information accurate, but online information may contain errors, outdated details, or availability that changes before staff review.

Users agree not to misuse the website, interfere with booking or waiver systems, submit false information, access private links that do not belong to them, or attempt to bypass security, payment, reservation, invitation, or consent workflows.

Waiver Terms

Rock N Tiara may require hosts and invited guests to complete waiver, release, safety acknowledgment, or invitation consent forms before participation. The full waiver language is shown below.

Privacy

Personal information is handled according to our Privacy Policy. Please review the Privacy Policy for details about how information is collected, used, stored, shared, and retained.

Privacy Policy: /privacy-policy/

Updates to These Terms

Rock N Tiara may update these Terms & Conditions from time to time. The version posted on this page is the current version unless Rock N Tiara provides written terms that specifically apply to a particular reservation or event.

Contact Us

Rock N Tiara Kids Spa 9875 W Sample Rd, Coral Springs, FL 33065 Email: info@rockntiarakidsspa.com Websites: https://rockntiara.com and https://rockntiarakidsspa.com